Privacy Policy

Thank you for choosing to use Lock&Henner. This Privacy Policy is designed to explain how we collect, store, protect, and use user data, while complying with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By visiting our website or using our services, you agree to the terms outlined in this privacy policy.

Collection of User Data

We collect certain information from users when they interact with our website or use our services. This data may include:

  • Personal information: We may collect personal information such as name, email address, phone number, and other contact details provided voluntarily by users.
  • Usage information: We may collect non-personal and usage information, including IP addresses, device and browser information, date and time stamps, and pages visited on our website.
  • Cookies: Our website uses cookies to enhance user experience and collect non-personal information. Users can modify their browser settings to disable cookies if desired.

Storage and Protection of User Data

We take appropriate measures to safeguard the data collected from users. Your data will be stored:

  • All personal information is securely stored on our encrypted servers.
  • Usage information may be stored on secure, anonymized, and aggregated platforms for trend analysis and improvement of our services.
  • We follow industry-standard protocols and practices to protect data against unauthorized access or disclosure.

Use of User Data

The data collected from users may be used for the following purposes:

  • Providing and improving our services: We use the collected information to provide, customize, and enhance our services to better meet user needs and preferences.
  • Communications: With user consent, we may send emails, newsletters, or promotional materials to provide relevant information about our services or to respond to inquiries.
  • Legal compliance: We may use user data to comply with applicable laws, regulations, or legal requirements.

Users’ Rights to Their Data

We respect users’ rights over their data and provide the following options to manage their information:

  • Access: Users have the right to request access to their personal information. We will provide a copy of their data within a reasonable timeframe.
  • Correction: Users have the right to request correction or update of their personal information if inaccurate or incomplete.
  • Deletion: Users may request the deletion of their personal information, subject to applicable legal requirements.
  • Objection: Users can object to the processing of their personal information for direct marketing purposes.

To exercise any of these rights or if users have any questions or concerns about their data, they may Contact Us using the details provided at the end of this privacy policy.

Data Security Measures

We prioritize data security and have implemented measures to protect user data against unauthorized access, modification, or disclosure. These measures include:

  • Employing encryption protocols to transmit and store personal data securely.
  • Regularly monitoring and assessing our systems for vulnerabilities and risks.
  • Training our staff to handle personal information appropriately and securely.
  • Conducting periodic audits of our data handling practices.

However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Data Sharing

We may share user data with third parties in the following circumstances:

  • Service Providers: We may engage service providers to assist with the operation of our website and services. These providers may have access to user data but will only process it on our behalf and in accordance with our instructions.
  • Legal Requirements: We may be required to disclose user data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We do not sell or rent user data to any third parties for commercial purposes without explicit consent.

Updates to this Privacy Policy

This privacy policy is subject to change. We will provide notice of any material changes by posting an updated version on our website.

Contact Us

If you have any questions, concerns, or requests pertaining to this privacy policy or your personal data, please reach out to us at:

Last updated: 02-Aug-2023

By using our website or services, you acknowledge that you have read and understood the terms outlined in this privacy policy.

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